Prior to launching out as a business coach and trusted advisor, Ross Mitchell has been working in senior operations management and business development positions, providing him with a wide exposure to the retail and services sectors, having held the positions of Business Development Director, Marketing Director, Operations Manager, State Manager and Business Development Manager.
During this time he has observed that many small to medium enterprises lack the expertise to adequately drive their businesses to the next stage of development, either through having ineffective growth strategies, the wrong people representing them or even worse, that they are not represented at all because the owner is too busy operating the business to be able to work at growing the business.
With honesty, integrity, dedication, passion and a commitment for seeing people and businesses succeed, the idea of providing business owners with a specialist business development resource was conceived.
Ross' Key Competencies
Business Development: Developed new services and market segments.
Networking: Relationships developed with prospective key clients leading to new business.
Operational Management: Stabilised existing business prior to extending market share.
Budget Development and Management: Developed departmental and Group budgets and managed businesses within required tolerances.
Presentations: Lead roles in bid preparation and presentation.
Senior Management: Operations Manager for 700 staff through 7 team leaders.
Strategic Marketing Plans: Developed and implemented in senior roles.
Retail Management: Improved sales to secure highest ranking of all stores in the chain.
Bid Management: Managed and co-ordinated bidding process on major consortia projects to $15m.
Employee Development: Identified new management prospects and coached to success.
Implementation Team Leader: Contract start-ups.
Ross is heavily involved in community activities in Eastern Melbourne.
Ross is a Board Member and was Deputy Chair (2005-2008) of the Whitehorse Business Group, the pre-eminent business group in the City of Whitehorse, representing more than 150 member companies. With more than 8,000 registered business the City of Whitehorse is a significant contributor to the economic prosperity of Victoria. Ross has served on the Board since October 2004.
Ross has been a mentor on the New Enterprise Incentive Scheme for the Box Hill Institute, assisting new businesses supported by Commonwealth government funding by acting as an external mentor and business facilitator.
